✦ Frequently asked questions
Everything You
Need to Know
Answers to the most common questions about working with Horizon — from what we build to how we work, what it costs, and how to get started.
About Horizon Website Solutions
Who we are and who we work with.
Horizon Website Solutions designs, develops, improves, and maintains websites for businesses and organizations that need a reliable digital presence. Our services include corporate websites, ecommerce stores, landing pages, custom websites, website maintenance, SEO and performance support, CRM and automations, data analytics, and ERP implementation services in Guatemala.
We work with growing businesses, established institutions, nonprofits, educational initiatives, and marketing agencies that need a dependable website and digital solutions partner. Our team can support both new website projects and existing websites that need improvement, maintenance, analytics, or automation.
Yes. Yes. Horizon works remotely with clients across Central America, the United States, and beyond. We regularly support businesses in Guatemala, Belize, Costa Rica, and the United States through a structured remote process that includes planning, design, development, launch, and ongoing support.
Yes. Horizon Website Solutions serves businesses in Guatemala while also working with clients in Belize, Costa Rica, the United States, and other international markets. Our team understands the needs of organizations that require professional websites, practical technology solutions, and reliable long-term support.
Website Design & Development
What we build and how we build it
Horizon builds corporate websites, ecommerce stores, landing pages, appointment websites, auction websites, membership and directory platforms, custom websites, blog-focused websites, and other tailored digital platforms.
Yes. We build multi-page corporate websites designed to communicate your services clearly, strengthen credibility, support SEO, and give your team a scalable online platform for future growth.
Yes. We can redesign an outdated, difficult-to-manage, slow, or unclear website into a modern experience that better represents your brand, improves usability, and supports your current business goals.
Yes. Every website is designed to work across desktop, tablet, and mobile devices. A responsive website helps visitors access your content, contact your team, submit forms, book appointments, or make purchases from any device.
Yes. We build custom website solutions for businesses that need more than a standard brochure website. This may include appointment booking, directories, memberships, auction tools, client portals, custom forms, integrations, payment workflows, and specialized business features.
Yes. During the planning stage, we help you identify the right format for your goals. A landing page can work well for a focused campaign, product, service, or lead-generation offer. A full website is usually better for businesses that need multiple services, detailed information, search visibility, and room to grow.
Ecommerce Websites
Online stores, checkout flows, and integrations
Yes. Horizon builds ecommerce websites for businesses that want to sell products online through a professional, easy-to-manage store. We can support WooCommerce and Shopify projects with product pages, collections, payment setup, shipping settings, checkout flows, and analytics.
Yes. We can review and improve important ecommerce touchpoints such as product page structure, calls to action, cart flow, checkout setup, mobile usability, payment options, shipping information, and conversion tracking.
Yes. Ecommerce stores can be connected to CRMs, email marketing platforms, inventory tools, payment providers, analytics platforms, and automation tools to reduce manual work and create a more connected customer experience.
SEO, Performance & Content
Search visibility, speed, and content strategy
Yes. Horizon builds websites with a strong SEO foundation, including organized page structure, clear headings, search-friendly content, optimized site architecture, mobile responsiveness, and performance considerations. We can also support ongoing SEO improvements based on your goals.
Yes. We help create websites that are easier for search engines to understand by using clear page structure, relevant service content, optimized metadata, logical navigation, and technical SEO foundations. Search visibility takes time, but a well-structured website gives your business a stronger starting point.
Yes. Website performance is an important part of user experience, SEO, and conversions. We can help improve page speed, image optimization, technical setup, plugin management, and other performance factors that affect how your website works.
Yes. We can work with content your team provides, help organize existing information, and support the development of clear website copy that explains your services, strengthens calls to action, and supports search visibility.
Website Maintenance & Support
Ongoing care and post-launch support
Yes. Horizon provides website maintenance for businesses that need ongoing updates, backups, security checks, technical support, and continuous improvements after launch.
Website maintenance can include plugin and theme updates, backups, website security checks, content changes, technical troubleshooting, performance improvements, and support for new website needs. The exact scope depends on the maintenance plan selected.
Yes. In many cases, Horizon can take over maintenance for an existing website. We first review the website's platform, access, technical condition, hosting environment, and current setup to recommend the right support approach.
Yes. Horizon supports clients after launch through maintenance plans, technical assistance, updates, troubleshooting, and continued website improvements. We aim to be a long-term digital partner rather than only delivering a project and stepping away.
CRM, Automations & Intgrations
Connecting your tools and reducing manual work
Yes. We can connect websites, forms, landing pages, and ecommerce stores to CRM platforms and other business systems so new leads, customer information, and form submissions move into the right workflow.
Yes. Horizon creates automations using tools such as Zapier, Make, custom scripts, and direct tool-to-tool connections. Automations can help reduce repetitive tasks, speed up follow-up, organize data, and make everyday workflows more efficient.
Common automation workflows include form submission routing, lead notifications, CRM updates, email marketing triggers, appointment confirmations, ecommerce notifications, spreadsheet updates, internal task creation, and connections between platforms that do not naturally communicate with each other.
Yes. When an off-the-shelf integration is not enough, we can develop custom scripts to support specialized business logic, data handling, reporting, website features, or system connections.
Data Analytics & Reporting
GA4, Looker Studio, Power BI, and conversion tracking
Yes. Horizon can help set up and organize Google Analytics 4 so your business can better understand website traffic, visitor behavior, conversions, form submissions, campaign performance, and important user actions.
Yes. We can build Looker Studio dashboards that bring together website, marketing, ecommerce, and business data into a clearer reporting experience. Dashboards can help your team monitor results and make more informed decisions.
Yes. Horizon can support Power BI reporting and data visualization projects for businesses that need more advanced reporting, data connections, and decision-ready insights.
Yes. We can help define and track important conversion actions such as form submissions, appointment bookings, phone clicks, purchases, downloads, and other actions that show whether your website is supporting your business goals.
ERP Implementation in Guatemala
ERP setup, integration, and consulting
Yes. Horizon provides ERP implementation support for businesses in Guatemala. We can help evaluate your needs, plan the implementation process, support website-related integrations, and provide consulting around ERP setup and workflow alignment.
Yes. Depending on the ERP platform and business requirements, Horizon can help plan or implement website-to-ERP connections that support product information, order workflows, customer data, reporting, and other operational needs.
Yes. We can provide consultation to help your business understand what an ERP implementation may involve, identify key requirements, review possible workflows, and determine how the ERP system should connect with your website and other tools.
Process, Timeline & Pricing
How we work, how long it takes, and what it costs
Our process typically includes strategy, planning, design, development, testing, launch, and support. We begin by understanding your business, goals, audience, and technical needs before moving into a clear project plan.
Website timelines depend on the size and complexity of the project, the number of pages, required features, content readiness, integrations, and feedback process. Before development begins, we provide a clearer timeline based on your project scope.
Website pricing depends on the type of website, number of pages, custom functionality, ecommerce needs, integrations, content requirements, and ongoing support needs. We create proposals based on what your business actually needs rather than applying a one-size-fits-all solution.
Not necessarily. Existing content, branding, images, service details, and goals are helpful, but we can guide your team through the process of organizing the information needed for the website.
Yes. We build websites with usability in mind and can provide access, guidance, and support for future updates. Clients who prefer not to manage changes internally can also use a maintenance plan for ongoing help.
The first step is to schedule a strategy call. We will discuss your business goals, current website or digital challenges, preferred timeline, and the type of solution that would best support your next stage of growth.
Still Have a Question?
If you didn’t find what you were looking for, reach out directly — we’re happy to answer anything about your specific project or situation.